Can the people who depend on you, confidently rely on you to treat them fairly? Once you have proven your dependability, they will make allowances for you and extend their level cooperation. Constantly be looking for ways to demonstrate that you have the best interest of everyone you work with at heart. The more they know about you, your plans and your status, the more confident they'll feel about making allowances for you. Treat these key players like business partners. Show them how your plans for expansion will translate into increased business for them! Give them the time they need to make other arrangements. Customer service says more about your integrity than your product itself. Telling experiences that build or break trust can reduce the time. Just saying, "Trust me" won't work in business.
From your creditors to your employees, good business relationships are built on trust. Can the people who depend on you, confidently rely on you to treat them fairly? Once you have proven your dependability, they will make allowances for you and extend their level cooperation. This is essential to your business success.
How much will you save on loan interest with extended credit, easier terms and complementary warehousing? How much will you save on hiring and training by reducing turnover, engaging your people and having them go the extra mile for you? How much will you save on advertising with cooperative distributers, loyal consumers and customers who become advocates? The sooner you demonstrate your trustworthiness, the sooner you’ll receive these benefits and more!
So be proactive. Constantly be looking for ways to demonstrate that you have the best interest of everyone you work with at heart. That’s the key! Here’s our top five ways to grow and build trust:
Be honest
If you try to manipulate or trap others by deliberately withholding critical information or if you pursue hidden agendas, you risk losing your relationship and your industry reputation. On the other hand, when you expose loopholes voluntarily, you assure the people you depend on that they will not be taken advantage of. Demonstrate true partnership by watching their back, not stabbing it! If you want the benefit of the spirit and not just the words, of your agreements, don’t put them on the defensive.
Communicate frequently
What you are doing and why, should be clear. If you leave them in the dark, guessing about your intentions, they will worry about what you’re up to. Schedule regular meetings with your suppliers, creditors, your own team and your…
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