Happy employees are more engaged, productive, and do better work. Present this strategy to both teams together, and then open things up for discussion. Encourage Communication Now that you’ve got the teams talking, keep those lines of communication open, and create a clear system for the sales and marketing teams to transfer leads. This means you need to create clear internal processes for identifying these people and getting them in touch with the sales team quickly and efficiently. Consider establishing a channel on Slack or a similar messaging system so that the sales and marketing team can easily communicate. Share The Data Marketers are constantly collecting new data on how customers are interacting with the company and on how effective their marketing efforts are. Salespeople are in constant communication with customers, and have lots of real-world data they’re picking up from these interactions. This means that sales and marketing teams should be sharing data to identify trends that can help both of them improve their respective approaches. Reward Good Work Sales teams have historically been rewarded for their work with incentives. It is possible for the sales and marketing teams to put aside their differences, integrate their approaches, and live in harmony.
It’s an age-old notion that marketing and sales teams don’t get along. Like rival football teams in a teen movie, the marketing team sees themselves as the heroes—creating forward-thinking ideas and campaigns that will open up a whole new world of potential clients and drive tremendous growth—while the sales team thinks what they’re doing is the real work—coaxing customers along, catering to their needs, closing the deal and actually bringing in revenue.
But just like in a great teen movie, the moral of the story here is that when the two teams can put aside their differences and work together, they can accomplish really amazing things for your business.
Creating harmony between sales and marketing might be easier said than done, but it is definitely possible. Here we take a look at some tips for integrating sales and marketing in a way that will lead to healthier revenue and happier teams.
It may seem obvious, but people will work better together if they know and like each other. Because there is typically a rivalry between sales and marketing teams, there’s a lot of value in bringing these two groups together. You can do it however you’d like: an informal lunch gathering in the office, an after-work excursion to a bowling alley, or an overnight offsite to a nearby hotel with hiking or fun outdoor activities.
No matter what your budget is, there are real, tangible benefits in bringing these teams together and creating a convivial environment. Happiness can lead to success in various aspects of life, and work is no exception. Happy employees are more engaged, productive, and do better work.
Not only does this productivity and engagement help your bottom line, it also makes being at work a more pleasant experience for all, and isn’t that a win-win?
Create an Inclusive Strategy
Once you’ve built a bridge between these two teams, you’ll want to share your comprehensive business strategy. This should be the grand, guiding vision for all employees in your company, including those on the sales and marketing teams.
Present this strategy to both teams together, and then open things up for discussion. How does their day to day work feed into the larger strategy? How can the sales and marketing teams collaborate to work towards achieving the business’s overarching goals? What are the strategies of the two teams, and then what are the tactics they’ll use to achieve results?
Getting these teams talking about how they fit into the larger picture can encourage them to think about collaboration not just as a nice to have, but as a must have in order to serve the business as a whole.
Now that you’ve got the teams talking, keep those lines of communication open, and create a clear system for the sales and marketing teams to transfer leads. Where in the marketing hourglass does it make…