Tag: Reed Hastings

How Netflix’s Customer Obsession Created a Customer Obsession

How Netflix’s Customer Obsession Created a Customer Obsession

We need consumer science to get there.” Reed’s aspiration was that the Netflix team would discover what delights customers through the scientific proc ...
What Is Culture? The Values That Define Who You Hire, Promote and Fire

What Is Culture? The Values That Define Who You Hire, Promote and Fire

Author: Michael Brenner / Source: Marketing Insider Group “The most important document ever to come out of the Valley” is a quote from Fac ...
Blast From the Past: 7 Websites That Were One Thing, But Now They’re Another

Blast From the Past: 7 Websites That Were One Thing, But Now They’re Another

But over a decade ago, YouTube wasn't what it is today. In 2005, YouTube was a dating site. If you're looking to make some big changes, check out our ...
3 / 3 POSTS