And you can’t make friends if you don’t know who you’re contacting. That’s why most sales teams use a customer relationship management (CRM) tool to keep track of who their prospects and customers are, track their interactions and measure the likelihood the prospect will close. As touched on above, through social media, you can understand what they like to share, start to build a connection, and then interact with them before you make an ask. When it comes to your interactions with influencers, aim to delight people and show them you genuinely care by: Thoughtfully commenting on recent social posts Asking them about recent trips they’ve taken or events they’ve attended Showing interest in their key subject areas And, don’t forget. Just as forward-thinking salespeople work to create a personalized experience for their customers and buyers, marketers should do the same when reaching out to influencers. You might consider a tool like Crystal Knows, which will help you understand the personality of your influencer prospect. #6 – Ask for the Close Salespeople are taught to find the best time to ask for “the close.” It may be a presumptive close, but the overall idea is to lead prospects to the outcome that includes “money being exchanged.” Here’s where you want to stop me and say: “I’m a marketer. I’m not selling anything.” Marketers, you’re selling your brand, the relationship, and the idea that working together will be mutually beneficial. Sometimes, influencers say “no,” too. If you want help with an influencer marketing campaign, contact TopRank Marketing.
Influencer marketing is booming with B2B and B2C brands big and small dipping their toes in the water. And it’s certainly not hard to see why. From declining consumer trust to content overload to near-dead organic reach on social channels, working with influencers enables brands to build credibility, authority with existing and new audiences, as well as connect with thoughtful industry experts.
And, of course, partnering with influencers can help drive marketing results. In fact, according to a Linqia survey, 94% of marketers who use influencer marketing find it an effective practice that can generate up to 11-times the ROI of traditional advertising.
But in order to keep your influencer partners interested, as well as drive results, thoughtful engagement is paramount. It’s all about building relationships — which is an art form, and an area where your sales team can be incredibly helpful. And I should know. I’m a recovering salesperson who’s now embedded in the influencer marketing world.
Below I share seven sales-industry strategies and ideas that can be used to boost and inspire your influencer relations activities.1
#1 – Do your research.
Any successful salesperson will tell you that sales is really about making friends. And you can’t make friends if you don’t know who you’re contacting.
Sales teams are often well-versed in scouring and researching on LinkedIn and other online tools, looking for clues, connections and topics to discuss with their prospects or existing customers.
When it comes to researching influencers you’d like to work with, that research and understanding is not only important to learn if they’re a good fit for your brand, but also the kind of topics they’re talking about, the people they follow and engage with, and even their personality. And all this can inform how you should with them before, during, and after the first time your work together.
#2 – Use tools to save time and properly nurture.
I know salespeople who have a big Excel spreadsheet they use to keep track of their prospects and contacts. But as their list grows, managing contacts and relationships becomes cumbersome and inefficient. That’s why most sales teams use a customer relationship management (CRM) tool to keep track of who their prospects and customers are, track their interactions and measure the likelihood the prospect will close.
The same best practice should be applied to influencer relations and marketing. You need a tool or a set of tools to keep track of prospective and current influencer contacts. This will not only help you be efficient (and preserve your sanity), but also help you properly nurture the relationship through informed communication. Some of these helpful tools include Onalytica and Traackr.
My advice, don’t go it alone. Use a tool.
#3 – Social selling rocks.
Nobody likes to be cold called. Eighty percent of decision makers won’t buy from a cold call and only 2% actually result in a meeting being scheduled. So, when I discovered social selling, I jumped in with both feet. I’d get to know my prospects on social media. Then, when I decided to reach out to them, they already knew me. It wasn’t a cold call, anymore.
Getting to know your influencers works the same way. As touched…
COMMENTS