Tag: Chatbot

How to Integrate Chatbots Into Your Conversion Strategy

How to Integrate Chatbots Into Your Conversion Strategy

You probably have because that’s a chatbot -- and they’re everywhere. But the truth is that that helpful little box isn’t there only to welcome you to ...
How to Know When to Use Chatbots vs Live Chat

How to Know When to Use Chatbots vs Live Chat

Further, 45% of customers say they prefer chatbots for customer service inquiries. Chatbots and live chat representatives work well together. Response ...
Conversational Content: How to Market Through Text Messaging and Chatbots

Conversational Content: How to Market Through Text Messaging and Chatbots

Conversational interactions between content consumers and brands – via SMS text-style messaging and chatbots – are redefining how marketing teams can ...
Infographic: How Chatbots are Changing the Customer Experience

Infographic: How Chatbots are Changing the Customer Experience

At least once a week, I load up a hypothetical shopping cart from online retailers like Zara, ASOS, and Sephora, only to decide that I don’t want to s ...
The Chatbot Revolution is Here

The Chatbot Revolution is Here

When, in seventh grade, I finally had my very first AOL email account, I was quickly pulled into the world of AIM messenger. (I also created an embarr ...
What You Need to Know About Chatbots: A #CMWorld Chat with Cruce Saunders

What You Need to Know About Chatbots: A #CMWorld Chat with Cruce Saunders

As a marketer, you look for every opportunity to get in front of the right people at the right time. To explore the many questions we had on chatbots, ...
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