To make your brand robust, you must always be building trust

He grew his pool company, River Pools and Spas, into one of the largest in the world simply by answering every question a prospect could ask, consistently and honestly. You know, by using content marketing. If people trust you, Marcus says, you will succeed. Thanks to technology, people now have the ability to get answers from anyone in the world If you hear what your target audience are asking and address their questions more consistently than anyone else, you will be successful If they know they can come to you, that will be relevant now – and 20 years from now Marcus has shown how content is a great investment in his business What’s the difference between a principle and a platform? Marcus says we need to ask ourselves this question everyday He talked about how just 30 of the 75 software platforms from just a few years earlier are still around today; 33 are dead and 12 are on life support Principles last and can be carried to a new platform Trust is a principle that will never die – invest in principles like trust rather than platforms In many organizations, sales and marketing don’t share the same vision If sales tells you they don’t have time for marketing, you’re not educating them well Marcus says it’s more important for sales people to attend Content Marketing World than marketers; marketing people should go to the sales conference, he says These are the ways we can eliminate the silos between them Marketers are subject mater experts in marketing, not the business. Your employees. They’re the people getting the questions and answering them all day long, says Marcus. If that’s not the way the sales and marketing relationship works for you today, look to River Pools and Spas as your guide. And look to content marketing to help you get there. Code BLOG100 saves $100!