4 ways to get ahead of the marketing personalization curve

4 ways to get ahead of the marketing personalization curve. Apps are increasingly a place where customers spend their time and money, and so we must take hard-learned personalization lessons from other channels and think of how to apply them in apps. Knowledge is Power You might already be using in-app marketing, in the form of in-app messages, surveys, videos or banners. The fact is that mobile apps (and their owners) know more about their users than any other channel. Too often, apps get us excited with their push message, we click away and then land in… right, the app’s homepage. A good push message will lead you to the most relevant place in the app. Moreover, if your in-app marketing system is well-established, you’ll be able to land the users on a piece of content that is dedicated to the push and enhances the info of the push message. All true, but sometimes it makes sense for you to lead your users to where you want them. Stay Ahead of the Curve There are a few reasons why apps still don’t go all the way with these in-app marketing strategies. The main reason, though, is the relatively immature attitude towards mobile app engagement.

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If I had a dollar for every time I heard someone say that we “must personalize the customer journey” I’d probably be on a beach somewhere drinking daiquiris. Instead, I try to help people understand what personalization actually means for in-app marketing.

In the past decade, marketers have made a lot of progress in personalizing shopping experiences in stores and online. But when it comes to apps, the personalization game is still lacking; sure, some apps are doing personalized push notifications, but what happens when your users are in the app?

Apps are increasingly a place where customers spend their time and money, and so we must take hard-learned personalization lessons from other channels and think of how to apply them in apps.

Knowledge is Power

You might already be using in-app marketing, in the form of in-app messages, surveys, videos or banners. But if your strategy is “spray and pray,” and all your users see the same thing at the same time, you’re missing out.

The fact is that mobile apps (and their owners) know more about their users than any other channel. They know about their history of actions, their demographics and what they’re doing RIGHT NOW in the app. Combine all that and you have the perfect opportunity to come up with personalized, contextual offers when the users are most engaged with you.

Provide Safe Landing

I mentioned push notifications and the fact that you may or may not use them in a personalized manner. Sending different messages to…

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