4 Ways to Really Engage Your Customers on Social Media. It isn’t too tough to get your fans to like and share your posts on social platforms, but it is trickier to get them to leave comments. The good news is that it’s easier than ever to increase customer engagement with videos or engage them in conversation through contests and thoughtfully-worded posts. People want and like a better customer experience, so make sure to give them one if you want to really engage them. Take a look at these four ways to encourage your audience to engage with you on Facebook and other social platforms. If you want to truly engage your customers, you have to take those questions you ask to a new level. Encourage fans to follow your brand and post an image using a pre-selected hashtag so they can be in the running for a generous prize. Do something different so your fans will actually want to participate and share the details of the contest–and therefore your business–on their social sites. Connect via a social cause While a social cause may not relate to your business and brand in a direct manner, you could still encourage and embrace it via your social media pages. How do you engage your social media audience and get your fans to converse?
It isn’t too tough to get your fans to like and share your posts
on social platforms, but it is trickier to get them to leave
comments. Many businesses really want to interact with their fans
and ignite more engagement on social media to build relationships
and loyalty. The good news is that
it’s easier than ever to increase customer engagement with
videos or engage them in conversation through contests and
thoughtfully-worded posts. People want and like a better customer
experience, so make sure to give them one if you want to really
engage them. Take a look at these four ways to encourage your
audience to engage with you on Facebook and other social
platforms.
Word questions with care
If you ask your fans or followers questions, you may get a few
brief responses. One of many
mistakes small businesses make while trying to grow is failing
to really inspire customer engagement. If you want to truly engage
your customers, you have to take those questions you ask to a new
level.
As an example, if you are in the food industry, you need to do
more than ask your fans to share their favorite dish. Instead, ask
them a question and offer multiple-choice answers paired with an
eye-catching image or graphic to garner responses. Make sure you
post questions your fans would like to answer and never be afraid
to inject some humor and utilize images–both can work wonders when
it comes…
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