Author: John Jantsch / Source: Duct Tape Marketing The idea that you might negotiate deals and jobs and even pay raises like a hostage n
The idea that you might negotiate deals and jobs and even pay raises like a hostage negotiator might seem a little crazy, but when it comes down to it, understanding and dealing with human emotions in slightly charged environments is something most of us address daily.
What if you were able to simply use a few proven tactics to better communicate and read reactions of others? Would that make you a more effective salesperson, leader, parent?
My guest for this week’s episode of the Duct Tape Marketing Podcast is Chris Voss. Voss is the Founder and CEO at The Black Swan Group, a former FBI top hostage negotiator, and the author of Never Split The Difference: Negotiating As If Your Life Depended On It. He and I discuss how his experiences and tactics in international crisis and high-stakes negotiations can be applied to the business world and everyday life.
Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI…
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