Tag: Customer service
The Landing Page Template HubSpot Uses to Convert at a 35% Rate
Check out our analysis of each segment of our Customer Service Metrics Calculator offer's landing page to learn how we convert visitors into leads at ...
Customer Service and Social Media
Customer service is defined as “the assistance and advice provided by a company to those people who buy or use its products or services” (Dictionary.c ...
5 Customer Service Rules to Boost Your Profit by 18 Percent
Customers may have to wait an hour for a table, but they are happy to eat free food and drink at the bar (which allows the business to make more money ...
What the Local Customer Service Ecosystem Looks Like in 2019
What is local customer service in 2019?
Your always-on customer service solves all of these problems with a combination of all of the following: Good ...
5 Powerful Examples Of Social Media Customer Care
After all, social media has been with us for a while.
Research shows that brands reply to only 11% of customers.
And that’s while we know that custome ...
How to Provide Better Customer Service by Implementing Live Chat
Let’s take a look at the most important elements of the customer experience: Customers want fast response times.
They also want the option to reach cu ...
How to Improve Your Customer Service with These 8 Ways to Get Feedback
Now that we’ve established why improving your customer service is important, it’s time to take steps in that direction.
But how can you improve your c ...
Your Customer Service Team Should Be in Every Strategy Meeting
Customer service interactions are some of the most loaded for a business.
Because of the hypercompetitiveness of the product market, especially in the ...
Your Customer Service Team Should Be in Every Strategy Meeting
Customer service interactions are some of the most loaded for a business.
Because of the hypercompetitiveness of the product market, especially in the ...
The Top 3 Trends in Customer Service
To keep up, modern customer support teams are turning to social media, video, and service design for answers.
Customers Want Support on Social Custome ...