Tag: Conversation
Are You Having a Conversation on Social Media?
Author: Greg Cawood / Source: Business 2 Community Think about all the things that have changed because of social media.
Dating. The news. ...
4 Little-Known Secrets to Better Networking
Author: Pratik Dholakiya / Source: Entrepreneur
Everyone has heard the phrase: “It’s not what you know, it’s who you know.”
While this sa ...
Social Media News You Need to Know: March 2017 Roundup
Author: Kendall Walters / Source: Hootsuite Social Media Management
In March, social media companies took the idea of spring forward to t ...
3 Strategies for Projecting Success and Confidence as a Leader
Author: Rehan Ijaz / Source: Entrepreneur
An old friend called me yesterday and I enjoyed the opportunity to learn about where his life w ...
Recruiting the Right Agents for Social Customer Care
Author: Tamar Frumkin / Source: Business 2 Community Social media is not like email or phone service. Its public nature means a mistake ca ...
How to Use Snapchat for Customer Support1
How to Use Snapchat for Customer Support1.
Why Use Snapchat for Customer Support?
Before you start offering customer service via Snapchat, you need to ...
How to Better Serve Customers With Twitter Direct Messages
Do your customers tweet you for support?
Why Twitter Direct Messages for Customer Service?
If you don’t enable this option, only people you follow wit ...
2017 Trend Forecast: Conversational Social Media
Content marketing Conversational marketing Social media has always been conversational, a core quality forgotten by brands keen on content marketing i ...
5 Content Marketing Trends to Put You Ahead of the Pack1
The rapid advance of technology forces marketers and creators to reinvent the way they produce content more quickly than ever before, but the goal rem ...