Freshdesk acquires data integration startup Pipemonk. Pipemonk helps companies move data between cloud platforms, which should come in handy for Freshdesk and its partners. Pipemonk offers customers the ability to move data easily between cloud applications such as CRM, eCommerce, marketing and help desk services. The latter is particularly important to Freshdesk, whose primary products include customer service and help desk offerings. The strategy is no longer to keep you locked inside a proprietary stack. It will have practical application in-house, helping pull together the half dozen services, Freshdesk has acquired in a mini shopping binge over the last 16 months. Chart: Crunchbase. Freshdesk launched in 2010 as a cloud customer service platform. The company has raised almost $150 million. Featured Image: Colin Anderson/Getty Images
Freskdesk announced today that it has acquired Banglaore-based startup Pipemonk for an undisclosed amount. Pipemonk helps companies move data between cloud platforms, which should come in handy for Freshdesk and its partners.
Pipemonk, which was born as ZapStitch, had raised just over 2 million since it launched in 2014, with its primary funding round coming in May, 2015, when it landed $2 million in seed funding led by Helion Venture Partners.
Pipemonk offers customers the ability to move data easily between cloud applications such as CRM, eCommerce, marketing and help desk services. The latter is particularly important to Freshdesk, whose primary products include customer service and help desk offerings.
The company has simplified data integration, a process that has traditionally been fraught with complexity, says Satya Padmanabham, co-founder of Pipemonk. “With the Pipemonk platform, we made it possible for even non-engineers to configure and run an integration in a matter of minutes,” he explained in a statement.
One of the…
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