Tag: Customer

3 Tips for Turning Your Buyer’s Journey Into a Reliable Conversion
The message, then, is that to engage customers in this evolving market, companies must go to them -- but, fewer than you'd expect actually do that.
Ac ...

4 Ways to Make Visual Search Work for Your Customers and Your Company
Rapid improvements in visual-search technology allow consumers to upload a photo or take a picture of a product, then use that image as the basis for ...

Why You Should Invest in Your Brand Advocates (And How To Do It)
Scroll through any leading marketing blog and you’re likely to find an abundance of articles on PPC advertising, content marketing, and SEO.
In fact, ...

Your Startup’s Most Important Investment Is Customer Education
And that number is going up -- the same study showed that 43 percent of consumers trust advertising even less than they used to.
The research found th ...

Stop Spending So Much Money on Lead Generation and Do This Instead
Yet, if you're like most entrepreneurs, you dedicate most of your time and money toward getting more leads and sales, using the standard online market ...

Entrepreneurs: Here’s What You Need to Know About Your Company’s ‘Net Promoter Score’
NPS .
And it's an important measure that emerges when you ask your customers the most important question of all.
By answering this question with a "ye ...

Don’t Be Overwhelmed by Facebook Advertising: 10 Tips to Use Any Time
When it comes to Facebook advertising, it is crucial to know your customers well enough to create a highly targeted Facebook ad audience.
To make sure ...

Do Customers Actually Find Your Support Videos Useful?
Log in and let’s take a stroll through how your customers use your videos so you can optimize them for impact.
Take location or device data, for examp ...

Your Customer Service Team Should Be in Every Strategy Meeting
Customer service interactions are some of the most loaded for a business.
Because of the hypercompetitiveness of the product market, especially in the ...

Your Customer Service Team Should Be in Every Strategy Meeting
Customer service interactions are some of the most loaded for a business.
Because of the hypercompetitiveness of the product market, especially in the ...