Tag: Customer service
Salesforce LiveMessage brings messaging to Service Cloud
As more and more people use SMS and messaging apps like Facebook Messenger to interact with friends, it’s only logical that they want to interact with ...
21 Examples Of The Best SaaS Business Blogs You Need To Read
Even better, many of these companies (especially in the marketing space) are leading the way when it comes to content marketing and blogging.
Take a l ...
5 Ways to Use Periscope to Connect With Customers
social media how to Looking for new ways to connect with your customers?
Have you considered live video via Periscope?
Broadcasting live on Periscope ...
-thumb-380xauto-5513.jpg "Just 14% of UK businesses track social media campaign results")
Just 14% of UK businesses track social media campaign results
Just 14% of UK businesses track social media campaign results.
Social media is a platform on which many businesses now rely for brand awareness, consu ...
7 Brands Leading the Way in Social Customer Support on Twitter
7 Brands Leading the Way in Social Customer Support on Twitter.
Their successes show why customer service should be a key part of your social marketin ...
5 Ideas to Build Influence with Social Proof
5 Ideas to Build Influence with Social Proof.
Therefore, social proof needs to be implemented along with every existing marketing strategy, if you are ...
Using Social Media to Bring Your Customer Service and Marketing Teams Together
Using Social Media to Bring Your Customer Service and Marketing Teams Together.
Want to set up your customer service plan on social media?
A study con ...
B2C Content Marketers Focusing On Their Audience
According to a recent report from the Content Marketing Institute and MarketingProfs, as presented by Marketing Charts, the most popular way to learn ...
Integrated Marketing Communications – 5 Primary Communication Tools
Communication is always one of the most important and vital strategic areas of an organization’s success.
When communicating the value of your product ...
Twitter Rolls Out Automated Direct Message Replies for Businesses: This Week in Social Media
Twitter Rolls Out Automated Direct Message Replies for Businesses: This Week in Social Media.
Topics include Facebook’s quarterly earnings report, com ...